COVID Entry requirements

We are following the government guidance at the moment. As it stands, nightclubs will not be required by law to enforce social distancing, mask wearing or proof of vaccine passports for customers.

 

It isn’t essential to show us at the moment but we highly advise people to do lateral flow tests before coming and if you have tested positive, have symptoms or have been told to isolate do not come to the club.

 

If it makes you feel comfortable to wear a mask please feel free to wear one.

 

We will be doing temperature checks on entrance and sanitisers will be available around the club.

 

We will be monitoring any changes in guidance and may change policy in future if required.

LOCATION

Mint Warehouse
175 Aquatite House
Water Lane
Leeds
LS11 9UD

EVENTS & BOOKINGS

Please stuart@themintclub.com if you would like to host an event at one of our clubs (Please include a proposal of what you would like to do)

LOST PROPERTY

LOST PROPERTY 

Customers can come and check lost property for any missing items 1 hour before we open any Mint Warehouse events. We are unable to check or locate any items via email or phone call.

To check opening times please check our facebook events page HERE

DRESS CODE

Dress code – No full tracksuits, no tracksuit bottoms, walking pants, (tracksuit top worn with jeans/ shorts is acceptable) no camel packs. no chavvy hats.

TICKETS

– THERE IS A PROBLEM WITH MY TICKET?
– I HAVEN’T RECEIVED MY TICKET?
– I WOULD LIKE TO CHANGE THE NAME ON MY TICKET?
– I BOUGHT A TICKET ONLINE AND IT’S NOT IN MY INBOX?

 

Please contact the customer service department at the website you bought the ticket from.
*Check your spam box in your emails for the tickets before contacting*

WE CAN NOT HELP YOU DIRECTLY, PLEASE CONTACT THE TICKET COMPANY DIRECT

mintleeds.com website & See Tickets
Tel: 0871 220 0260
Web: https://www.seetickets.com/customerservice

 

Ticket Arena
Tel: 0113 350 4114
Web: https://www.ticketarena.co.uk/help/customer-support

 

Skiddle
Tel: 03333 01 01 01
Web: https://skiddle.freshdesk.com/support/home

 

Resident Advisor
Tel: No contact number
Web: https://www.residentadvisor.net/contact.aspx?e=8

 

Festicket
Tel: No contact number
Web: https://support.festicket.com/hc/en-us/sections/115000788791-Contact-us

 

Group Tickets/Live it
Tel: No contact number
Web: https://help.liveit.io/support/solutions/17000051344

 

Pollen
Tel: No contact number
Web: https://www.pollen.co/uk/faq

DO I NEED TO PRINT MY TICKET?

No you don’t have to print your ticket you can just show the barcode on your phone. Please make sure you charge your phone before setting off.

We can not let you in if your phone has died and you can’t show your ticket.

IT IS ESSENTIAL YOU ONLY BUY TICKETS FROM THE OFFICIAL OUTLETS BELOW AS WELL AS OUR OFFICIAL PAPER TICKET SELLERS.

Mint Warehouse will not be responsible for any fake tickets, please report to us anyone who may have been selling fake online tickets.
*Fake tickets will be refused entry on the day*

I HAVEN’T RECEIVED MY TICKET YET?

Please allow a few hours for the tickets to be emailed to you. If you still haven’t received it then contact the ticket company from where you originally purchased the ticket from. If you purchased it from the Mint Festival website please contact See Tickets”

CAN I PAY ON THE DAY

Most of our events sell out before the day of the event. There may be some limited space on the door but it will be more expensive than advance online sales. We strongly advise you to pay in advance.

VENUE

WHAT IS THE EXACT ADDRESS OF THE VENUE?
MiNT Warehouse, Aquatite House, Water Lane, Leeds, LS11 9UD

 

CAN WE PAY BY CARD IN THE CLUB?
Yes Mint Warehouse operates a Cash & Card system as well as cash.

 

ARE THERE ATM CASH MACHINES ON SITE?
There aren’t any cash machines on site.

 

 

© Mint Leeds 2021